I'm sorry you're having issues with your comcast email Roye805. Did you make any updates on your desktop computer that may have affected your email on your phone. I would also recommend signing out of the email or removing it completely and setting back up as a new email. Please keep us posted.
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I would be happy to see if we have those instructions Roye805! What device do you have? Did you check the online support? If not, here it is: http://bit.ly/yN1P80
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I appreciate the device model details. I know it's important to have mobile access to your emails. At this time, this function has been retired from the phone, directly from the app. However, you still have options to access it from your phone, take a look here http://vz.to/1jLeezf .
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