Why doesn't my device detect its SIM card?
VWCM
Enthusiast - Level 3

My Droid 4 randomly stops detecting my SIM card at times. I have tried to restart the phone which fixes the problem half the time (but not always). I have also attempted taking out the SIM card, putting it back in the phone, and then powering the phone back on (sometimes works, sometimes does not).

Does anyone know a permanent fix for this problem?

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Re: Phone does not detect SIM card sometimes
SuzyQ
Community Leader
Community Leader

A new SIM card can be obtained for free at a corporate Verizon store or through customer service (800-922-0204).  They do get corrupted.

The card may also be sitting loosely on the slot; a new card may be a bit more rigid and fit better.

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Re: Phone does not detect SIM card sometimes
SuzyQ
Community Leader
Community Leader

A new SIM card can be obtained for free at a corporate Verizon store or through customer service (800-922-0204).  They do get corrupted.

The card may also be sitting loosely on the slot; a new card may be a bit more rigid and fit better.

Re: Phone does not detect SIM card sometimes
VWCM
Enthusiast - Level 3

The card is Not loose, but it may be corrupted. Thank you for the information SuzyQ!

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Re: Phone does not detect SIM card sometimes
SuzyQ
Community Leader
Community Leader

You're welcome!

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