Highlighted

Why doesn't my device detect its SIM card?

VWCM
Member

My Droid 4 randomly stops detecting my SIM card at times. I have tried to restart the phone which fixes the problem half the time (but not always). I have also attempted taking out the SIM card, putting it back in the phone, and then powering the phone back on (sometimes works, sometimes does not).

Does anyone know a permanent fix for this problem?

Labels (1)
0 Likes
1 Solution

Correct Answers

Re: Phone does not detect SIM card sometimes

SuzyQ
Sr. Leader

A new SIM card can be obtained for free at a corporate Verizon store or through customer service (800-922-0204).  They do get corrupted.

The card may also be sitting loosely on the slot; a new card may be a bit more rigid and fit better.

View solution in original post

Re: Phone does not detect SIM card sometimes

SuzyQ
Sr. Leader

A new SIM card can be obtained for free at a corporate Verizon store or through customer service (800-922-0204).  They do get corrupted.

The card may also be sitting loosely on the slot; a new card may be a bit more rigid and fit better.

View solution in original post

Re: Phone does not detect SIM card sometimes

VWCM
Member

The card is Not loose, but it may be corrupted. Thank you for the information SuzyQ!

0 Likes

Re: Phone does not detect SIM card sometimes

SuzyQ
Sr. Leader

You're welcome!

0 Likes