Having a working phone is definitely very important. Let's bring your phone back to life. Were you doing something in particular in the phone when this issue started? Any recent app download or software update? Please keep us posted.
CarmenT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!