Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
mookiejoey
Enthusiast - Level 2

I have a LG Optimus Zone 3 phone and signed up for this service but keep getting the above  error message when ever I try to purchase a ring tone or ring back tone .. HELP!

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
mookiejoey
Enthusiast - Level 2

Thanks for replying .... I was able to correct the issue!

View solution in original post

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
Ann154
Community Leader
Community Leader

Are you on a prepaid or postpaid account? Do you have the HD Voice feature?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
mookiejoey
Enthusiast - Level 2

prepaid

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
mookiejoey
Enthusiast - Level 2

Thanks for replying .... I was able to correct the issue!

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
Ann154
Community Leader
Community Leader

I didn't think prepaid plans allowed to have the ringback tone feature.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
Pdyson1126
Newbie

How did u fix it

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
AnaC1
Newbie

How did you fix it?

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
vzw_customer_support
Customer Service Rep

Pdyson1126 Sorry to learn you are not able to purchase a ring back tone. How are you trying to make the purchase? What app are you using? DoloresK_VZW

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
vzw_customer_support
Customer Service Rep

I'm sorry that you are getting an error when you try to buy Ring Tones and Ringback Tones, AnaC1. Are you trying to buy them with the application from your phone or online on a computer (https://www.verizonwireless.com/support/how-to-use-verizon-tones/)?

When did this issue start?

 

AntonioC_VZW

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone
Mysticharley
Newbie

What was solution 

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