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Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

mookiejoey
Member

I have a LG Optimus Zone 3 phone and signed up for this service but keep getting the above  error message when ever I try to purchase a ring tone or ring back tone .. HELP!

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

mookiejoey
Member

Thanks for replying .... I was able to correct the issue!

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

Ann154
Expert

Are you on a prepaid or postpaid account? Do you have the HD Voice feature?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

mookiejoey
Member

prepaid

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

mookiejoey
Member

Thanks for replying .... I was able to correct the issue!

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

Ann154
Expert

I didn't think prepaid plans allowed to have the ringback tone feature.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

Pdyson1126
Member

How did u fix it

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

AnaC1
Member

How did you fix it?

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

Community Manager
Community Manager

Pdyson1126 Sorry to learn you are not able to purchase a ring back tone. How are you trying to make the purchase? What app are you using? DoloresK_VZW

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Re: Why do I get a "System Error .. ERROR CODE 204" when I try to purchase a ring back tone

Community Manager
Community Manager

I'm sorry that you are getting an error when you try to buy Ring Tones and Ringback Tones, AnaC1. Are you trying to buy them with the application from your phone or online on a computer (https://www.verizonwireless.com/support/how-to-use-verizon-tones/)?

When did this issue start?

 

AntonioC_VZW

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