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Galaxy 5 software build 5.0 Schuylkill & Luzerne counties
For about the last week I've been stuck at 3g speeds no matter where I am in Schuylkill & Luzerne counties. I've restarted the phone multiple times. Coworkers & friends with the same phone are getting 4G in the same areas. Fix ideas?
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You should certainly have the same 4G speeds as other users in that area, teamk1. Did this start after the software update or was it just randomly a week ago? For now, you can try clearing memory, and then power off and remove SIM card for 1 minute. Let's see if this brings back 4G.
Clear Memory: http://vz.to/1BwOW1C
Remove SIM: http://vz.to/1P0Tllh
VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Clear Memory: http://vz.to/1BwOW1C
Remove SIM: http://vz.to/1P0Tllh
VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
An Accepted Solution is available for this post.
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You should certainly have the same 4G speeds as other users in that area, teamk1. Did this start after the software update or was it just randomly a week ago? For now, you can try clearing memory, and then power off and remove SIM card for 1 minute. Let's see if this brings back 4G.
Clear Memory: http://vz.to/1BwOW1C
Remove SIM: http://vz.to/1P0Tllh
VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Clear Memory: http://vz.to/1BwOW1C
Remove SIM: http://vz.to/1P0Tllh
VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!