Why can I no longer use my remote Desktop Apps?
nkfitz1313
Newbie


I have the unlimited data plan on my Droid Razr (I know its a tad dated) and was able to use these apps flawlessly until about 2 months ago.  It says that I am unable to reach the host due to the configuration of the network I am using.  Wifi still works and connects at home, but it seems that there are issues when trying to do so via both Google remote desktop app and Splashtop.  Any help would be greatly appreciated!

Labels (1)
0 Likes
Re: Why can I no longer use my remote Desktop Apps?
vzw_customer_support
Customer Service Rep

Let's look further into this nkfitz1313! Did anything specific take place when this began (new phone, update)? Have you tried working with your home internet provider to try changing the beginning and end ranges of the IP range on your router? Please share more details. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport 

0 Likes