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Why am I getting bad download speeds?

RICSCH48
Member

Currently I have a LG G4, which is 4G LTE capable. I also have the Verizon unlimited plan, but I am only getting anywhere from 6-12MB/s speeds. This has been going on for quite some time. At first, when we upgraded to the unlimited plan, I was getting wonderful speeds, but now... not so much. Here is my data usage for this cycle. Gyazo - a55f774e208487dd1d18aabe20cfc0be.png

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Re: Why am I getting bad download speeds?

Community Manager
Community Manager

We want you to have the fastest speeds possible RICSCH48. Please know that the 6 – 12 MBPS is a great speed and you’re well within 4G standards. If you do notice a slow down from time to time, it can be due to prioritization. Here’s a link with more details http://vz.to/2l92Rqr

StevenM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why am I getting bad download speeds?

bearone21
Leader

that's the best you'll ever get out of the network & why it's best to use secured wi-fi when possible.

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Re: Why am I getting bad download speeds?

EWhite7171
Member

I'm only getting 1mb/s .... Why is this 5 to 12 would be great.

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