Where are text messages & call history stored in Verizon Cloud.

bbooks
Member

I'm confused. I have Verizon Cloud set to back up Messages and Call History, but I do not see either option in the online app. Below is the menu I see online. Where are messages and phone logs?

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Re: Where are text messages & call history stored in Verizon Cloud.

Community Manager
Community Manager

Thanks for the screen shot of what you're seeing, bbooks. I want to make sure that we get your question addressed ASAP. The call history is are usually encrypted in the back up itself. Do you use Verizon Messages on your device for text mesages?
KevinR_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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