When I signed up I accidentally made myself account member when I am the owner. When I try to change it, it asks for a billing password which I don't recall having one????

[chiemcke99]

When I signed up I accidentally made myself account member when I am the owner.  When I try to change it, it asks for a billing password which I don't recall having one????

[vzw_customer_support · Accepted solution]

chiemcke99

I definitely want to make sure you get the access you need to your My Verizon account! You will be asked for a billing system password only if one was previously set up. If it's not known, I highly recommend reaching out to *611 or 800-922-0204 to reset the password to one you know instead!

RuthW_VZW
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