We do truly care about our customer, Veloquin. Although we don't manufacture the phones or create the OS, we do work closely with Sony and Google to ensure our customer can get a great software that works whenever possible. I regret to see that the progress for your device hasn't changed recently, but any news on an update will appear at http://www.verizonwireless.com/support/sony-xperia-z3v-update when available. In the meantime, how can I help make your Xperia experience better?
JenniferH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!