Want to use verizon galaxy s6's LTE band 3/5/7 abroad US soil

[seven31]

I recently purchased verizon S6. The verizon s6 modem/baseband can handle band 3/5/7 and I would really appreciate activate them so that I can use LTE in Europe. Anything possible to make It happen?

[Snn5]

Whether or not you can use a US carrier's phone on a European carrier's network is dependent upon that European carrier's network capabilities.  If your foreign carrier doesn't support 3/5/7 then a Verizon phone won't do you much good.  You don't just activate a band on a network or activate a band-capability in a phone.

[seven31]

I think you did not undersand what I meant. The verizon phone is locked to LTE band 2/4/13 (the bands verizon uses). My carrier uses band 3 and 7 and I would like to unlock/activate them on my phone. It'is written on samsung website :

LTE Band 13/4/2 (700/1700/1900 MHz) out of box;

LTE Band 3/5/7 capable (1800/850/2600 MHz);

Since my phone is LTE 3/5/7 capable I would like It to work with those bands.

Thank you

[vzw_customer_support]

seven31

I understand your desire to use that amazing phone while you are spending time outside the US. The good news is that this phone is not locked. When you are outside the US you can pick up a SIM card from a local provider and that should be all that is required to use this phone for your time in Europe. In case you do need additional assistance with this we have a 24 hour International Support Team that are only a call away. http://spr.ly/6583B63fU

BryanS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Snn5]

Well, a phone having the capability to use a band and actually being enabled is a lot like the FM Radio chips on Verizon phones:  Some phones have them, but they are disabled, and cannot be "unlocked."

[seven31]

When I'm outside the US, I can't simply pick up a SIM card from a local provider and that should be all. Outside US, carriers work with differents LTE bands for data. In US verizon work with 2/4/13 but in France, carriers work with 800/1800/2600 MHz and not 1900/700/700 MHz. Galaxy s6's Verizon variant can handle those frequencies but they were disabled by Verizon. I would greatly appreciate that Verizon unlock those frequencies (1800/2600) for customer outside US. Maybe there is a tip to simply activate them, I don't know..

[bizzareone]

The bands that the device uses (Verizon's) are set. There is no way to "make or unlock" the other bands in the device. The manufacture sets the device to be used on the set frequencies that a specific carrier is allowed to use.

[Snn5]

I don't understand why you wouldn't just get a phone that works where you are instead of going through all this effort to make something that won't work where you are work.

[seven31]

The reason is simple : I purchased the phone when I was in California for my vacation. I'm french and live in France. Now I'm back and I'm unable to use the phone. This is so frustating : knowing the phone can work with the frequencies but they are disabled.

[vzw_customer_support]

seven31, we would love to continue to provide you with wireless corverage when interntaionally traveling. Have you seen the details regarding our Global Services? Click the link below for details:

http://www.verizonwireless.com/landingpages/international/

For your convenience, you can also use most of our 3G and 4G devices with an international sim card as our phones are unlocked. However, you will need to reach out to that local carrier to support your device while on their network. For more information regarding our unlocked device policy, click the link below:

http://www.verizonwireless.com/aboutus/commitment/safety-security/device-unlocking-policy.html?lid=s...

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!