Voicemail notification is stuck on Samsung Galaxy 5
netgerber
Enthusiast - Level 3

Help!  The Voicemail Notification is stuck on my Samsung Galaxy 5.  How can I resolve this?

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Re: Voicemail notification is stuck on Samsung Galaxy 5
netgerber
Enthusiast - Level 3

Cleared it!  went to Apps - Apps Manager - Phone - Clear Data. Viola!  Thanks again!

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Re: Voicemail notification is stuck on Samsung Galaxy 5
MiiHere
Champion - Level 3

What exactly is stuck? On your Voice Mail app it says 1 new? Or it's stuck at the top where the signal bar is?

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Re: Voicemail notification is stuck on Samsung Galaxy 5
netgerber
Enthusiast - Level 3

It is stuck on top where the signal bar is located.

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Re: Voicemail notification is stuck on Samsung Galaxy 5
MiiHere
Champion - Level 3

Do you have Voice Mails you want to save?

Can you open the Voice Mail app? Is there an unread message in there that you can delete?

Did you try to restart your phone?

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Re: Voicemail notification is stuck on Samsung Galaxy 5
netgerber
Enthusiast - Level 3

No voicemails I want to save.

No unread messages to delete.

I've restarted my phone several times.

I've gone to Settings - Applications - Application Manager - All - Voice Mail.  Cleared cache.  Cleared data.  Forced stop. Can't uncheck Show Notifications.

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Re: Voicemail notification is stuck on Samsung Galaxy 5
MiiHere
Champion - Level 3

Try My Files>Device storage>VisualVoicemail

See if there is a Voice mail lingering, or click the file if there is one to see if it's lingering in there.

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Re: Voicemail notification is stuck on Samsung Galaxy 5
netgerber
Enthusiast - Level 3

Where do I find My Files?  In Apps?

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Re: Voicemail notification is stuck on Samsung Galaxy 5
netgerber
Enthusiast - Level 3

Found it!

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Re: Voicemail notification is stuck on Samsung Galaxy 5
MiiHere
Champion - Level 3

Yes. You'll also find a Voice Mail app, did you find it earlier when I mentioned it? Open that app also and click the left hand corner and make sure they are deleted and then look in deleted and delete those.

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Re: Voicemail notification is stuck on Samsung Galaxy 5
netgerber
Enthusiast - Level 3

Under Visual Voice Mail there is a Metadata File.

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