Voice recognition keeps popping up on phone
Meddling_sheep

I have tried to locate help with this question, but no one seems to have this problem.  Just this past weekend, my phone has been acting goofy by the google voice page just pop up like I want to ask a question verbally. I have given it a hard reboot and even taken out the sim card--no go there.  I also tried to go into settings to disable that, but it seems to get worse when I keep turning it on and off.  I tried it in safe mode and that didn't work.  It keeps trying to connect to "Speak Again"  or "Connection problem" or "Audio Problem"  Is this a hardware or software problem.  I just need to know if I need to take it in.  We live out in the country so it is a drive to go to the Verizon Store.  Please help. 

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Re: Voice recognition keeps popping up on phone
vzw_customer_support
Customer Service Rep

I'm sorry you're having such a hard time with the voice page Meddling_sheep. Which phone do you have? Are you using any kind of Bluetooth or headset? If so, please try disconnecting/unpairing, and see if corrects. Please keep us posted.

Thank you,
VanessaS_VZW

Follow us on Twitter @VZWSupport

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