Verizon ellipsis 7 tablet downloading update for days. remains at 0 percent?
barbarao1955
Enthusiast - Level 1

I need help with downloading update package.

Labels (1)
0 Likes
Re: Verizon ellipsis 7 tablet  downloading  update for days.  remains at  0 percent?
tikibar1
Community Leader
Community Leader

Do you have wi-fi turned off and mobile data turned on? 

0 Likes
Re: Verizon ellipsis 7 tablet  downloading  update for days.  remains at  0 percent?
MiiHere
Champion - Level 3

I'm not familiar with that exact tablet, but does it connect to 4G and Wi-Fi? What are you connected to when you're downloading the update?

0 Likes
Re: Verizon ellipsis 7 tablet  downloading  update for days.  remains at  0 percent?
JG5717
Newbie

I'm having the same problem. About 520 every evening I get the 'Downloading update package'  (FOTA according to the 'App Info' button), which stays @ 0%.  This FOTA App (that I didn't upload) doesn't give an 'Uninstall' or 'Disable' option, so I can reload it correctly.... AND to make it even more of a problem.... following Verizon Community advice, after I turn off the 'WiFi' off, the 'Mobile Data' won't turn on!!  Help! Anyone?!!

0 Likes