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Verizon ellipsis 7 tablet downloading update for days. remains at 0 percent?

Member

I need help with downloading update package.

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Re: Verizon ellipsis 7 tablet  downloading  update for days.  remains at  0 percent?

Sr. Leader

Do you have wi-fi turned off and mobile data turned on? 

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Re: Verizon ellipsis 7 tablet  downloading  update for days.  remains at  0 percent?

Leader

I'm not familiar with that exact tablet, but does it connect to 4G and Wi-Fi? What are you connected to when you're downloading the update?

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Re: Verizon ellipsis 7 tablet  downloading  update for days.  remains at  0 percent?

Member

I'm having the same problem. About 520 every evening I get the 'Downloading update package'  (FOTA according to the 'App Info' button), which stays @ 0%.  This FOTA App (that I didn't upload) doesn't give an 'Uninstall' or 'Disable' option, so I can reload it correctly.... AND to make it even more of a problem.... following Verizon Community advice, after I turn off the 'WiFi' off, the 'Mobile Data' won't turn on!!  Help! Anyone?!!

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