Verizon Cloud contacts, how to integrate?
Cannonball3804

I backed up phone data using Cloud, then did a factory reset. I then restored messages, photos, etc. it didn't give me an option of restoring contacts.

When I go into the Contacts app, I only have a few contacts. But if I go into Cloud, I can see the other 200+ contacts. But these are not accessible when I am dialing or texting. How do I integrate them on my Note Edge?

Labels (1)
0 Likes
Re: Verizon Cloud contacts, how to integrate?
vzw_customer_support
Customer Service Rep

Cannonball3804,


Having your contacts available is important. We're here to help. It's good to know that they are saved, but let's make sure they show up. In your Contacts app, if you go into your Settings, what contacts are set to be displayed? What model of phone do you have?

VZWmGGGGG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Verizon Cloud contacts, how to integrate?
Cannonball3804

When I go into Contacts and select Settings, in my accounts it shows Cloud. I am using a Samsung Note Edge.

0 Likes
Re: Verizon Cloud contacts, how to integrate?
Cannonball3804

But I'm getting the "No Internet Connectivity" message a lot when I click on Cloud. Doesn't make sense because Wi-Fi is on and connected. I can access the Internet.

0 Likes
Re: Verizon Cloud contacts, how to integrate?
Nikki9206
Enthusiast - Level 1

When I click my cloud is says cloud performing optimizing initialization. Your content will be available shortly. What does this mean?

0 Likes