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i have a newish stratosphere. It tells me when I have a missed call, and it tells me when I have a new text. It DOESN'T tell me when I have a new VM. How do I set it to do that? Thanks!
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Your phone will show you have a voicemail if Verizon's system tells it to. You should call and tell them you are not getting your notifications.
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Hi laurenroseverizon,
Let's get this issue fixed for you. Please try the following steps to fix the issue with your voicemail.
1. Dial *86 send to access your voicemail.
2. Enter Voicemail password.
3. Select option 4 for "Personal Options".
4. Select option 1 to turn message waiting indicator ON. (If the indicator is already ON, turn it OFF and the turn it back ON.)
If these issues don't resolve your issue with the voicemail we would need some additional information to further assist you. Are you using Visual Voicemail or Basic Voicemail? Have you already set up the Voicemail password?
Please let us know so we can further assist you. Thanks,
NidiaA_VZW
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