Update

BABSCA
Member

[removed] I usually decline updates and accidentally let it and my phone is freezing and endlessly loading and lagging. I'm very [removed] This text was difficult to type as keys are freezing......AAARRRGGHHH

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Re: Update

Snn5
Sr. Leader

Maybe this is a Galaxy S4?  Given how hard it is for you to type on that keyboard, lets just say it is instead of you having to respond again.  If it is an S4:  Try a cache clear

Turn off phone

Remove the battery and reinsert.

Hold down the Home and Volume Up keys

Press and hold the Power button while still holding the other keys.

As soon as you see the Samsung logo, release all keys/buttons.

Press on the Volume Down to scroll down to Wipe Cache Partition.

Press the Power button to select it.

Press the Volume down button to highlight "Yes" and press the Power Button to select it.

Wait for a few minutes for the phone to clear the data.

Then press the Power button to select reboot system now.

Wait for your phone to reboot.


If it isn't and it's either another phone or the cache clear doesnt help:  Factory Data Reset saving NOTHING, clean Reset and power on.


Plug into charger for the entire process

Charge to 100% and back up and factory reset the phone

(DISABLE google backup and restore of apps and app data)

Factory reset one more time

Unplug from charger

Set up your phone

Leave phone on until it dies and turns off 1 time

Leave off and recharge to 100%


Perhaps one or the other might help.

View solution in original post

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Re: Update

Snn5
Sr. Leader

Maybe this is a Galaxy S4?  Given how hard it is for you to type on that keyboard, lets just say it is instead of you having to respond again.  If it is an S4:  Try a cache clear

Turn off phone

Remove the battery and reinsert.

Hold down the Home and Volume Up keys

Press and hold the Power button while still holding the other keys.

As soon as you see the Samsung logo, release all keys/buttons.

Press on the Volume Down to scroll down to Wipe Cache Partition.

Press the Power button to select it.

Press the Volume down button to highlight "Yes" and press the Power Button to select it.

Wait for a few minutes for the phone to clear the data.

Then press the Power button to select reboot system now.

Wait for your phone to reboot.


If it isn't and it's either another phone or the cache clear doesnt help:  Factory Data Reset saving NOTHING, clean Reset and power on.


Plug into charger for the entire process

Charge to 100% and back up and factory reset the phone

(DISABLE google backup and restore of apps and app data)

Factory reset one more time

Unplug from charger

Set up your phone

Leave phone on until it dies and turns off 1 time

Leave off and recharge to 100%


Perhaps one or the other might help.

View solution in original post

0 Likes