Unable to finish boot or turn off Droid 4 (during update)

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Recived a notification of OTA update yesterday and though it failed a couple times (at about 25%) I decided to work on why it was failing today. Downloaded the update again and hit the restart now button. Phone flashed the text screen that is there with power+volume then went to the motorola dual core technology flash screen  and has been stuck there for about 2 hours.

Unable to hold power or power and volume up or down keys to gain a response in any way. How can I turn my phone off to try and reboot it?  (do not have a torx of the tiny size needed to remove the battery)

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Re: Unable to finish boot or turn off Droid 4 (during update)

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"Unable to hold power or power and volume up or down keys to gain a response in any way."   Phone is fixed now anyways. Waited for 12ish hours for the battery to die (screen stayed on the entire time.)

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Re: Unable to finish boot or turn off Droid 4 (during update)

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The battery is non removable.

Hold the power button and volume down button together for thirty seconds to force the phone to shutdown.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unable to finish boot or turn off Droid 4 (during update)

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"Unable to hold power or power and volume up or down keys to gain a response in any way."   Phone is fixed now anyways. Waited for 12ish hours for the battery to die (screen stayed on the entire time.)

View solution in original post

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