The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?
mthompson210
Newbie

The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?

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Re: The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?
sphigel
Enthusiast - Level 1

I had the same problem.  Here is what worked for me.  Open the mail app and delete your exchange account (Settings > Delete Account).  Then re-add your Exchange account.  After this my Exchange contacts showed up again. 

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Re: The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?
sphigel
Enthusiast - Level 1

I had the same problem.  Here is what worked for me.  Open the mail app and delete your exchange account (Settings > Delete Account).  Then re-add your Exchange account.  After this my Exchange contacts showed up again. 

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Re: The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?
mbutlermd
Newbie

Thanks!  That did the trick for me.

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