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Text messaging/port issues

Member

Ever since I ported from Virgin Mobile, I cannot receive any text messages from Virgin customers, but they can get mine.  I have filed numerous tickets, but still not working.  Any ideas?  I have called both companies and they just blame it on one another.

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Re: Text messaging/port issues

Member

Have you spoken to the Port Department or just Customer Service?  Call 888-844-7095 for the port department to see if they can make a confrence call with virgin mobile.

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