Re: Text Messages not Sending.

Ynot18
Member

Alabama either

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Re: Text Messages not Sending.

WOMdetailing
Member

38002 Memphis...same issue as everyone esle..cannot send or receive texts

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Re: Text Messages not Sending.

kettlewon
Member

On Long Island text not working either. It appears to be just an android issue.

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Re: Text Messages not Sending.

Stacyela
Member

I received a text at 5:53am in SW Florida.  at 6:49am I could not reply.  I did get a message out to another verizon customer though.

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Re: Text Messages not Sending.

Community Manager
Community Manager

miamiu_27, this is not what we like to hear. Did you recently activate your device? Are other Verizon Wireless customers on your account having difficulties as well?

LauraL_VZW

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Re: Text Messages not Sending.

Community Manager
Community Manager

Having reliable text messaging is paramount, joedeuce. Have you performed any troubleshooting steps, such as powering the device off, then back on?

 

CraigS_VZW

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Re: Text Messages not Sending.

prov1312
Member

Of course I did.  I did everything except take out the battery, and that's because the phone does not open so I can take it out.  It turns out, it was a VERIZON issue with the network.

Thank you.

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Re: Text Messages not Sending.

Community Manager
Community Manager

Sorry to see that you are unable to send text messages. We understand how important it is to be able to send and receive messages and we are here to help. We had a report of an outage for that area a few days ago. Are you still experiencing the same issue? If so, are you able to call and use data? What does it currently show you are getting for signal? May we have your zip code location?

 

ChristianP_VZW

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Re: Text Messages not Sending.

Community Manager
Community Manager

Hello mellymel2, having text messaging issue with your service can be frustrating, especially if it's your main form of communication, we want to find a fix.  When did the issue start? What exactly happens when you try to use the service (error notification, loading icon, etc.)? Who else is experiencing the problem (friend, family, neighbors, coworkers, etc.)?

 

GilbertoL_VZW

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Re: Text Messages not Sending.

Community Manager
Community Manager

WOMdetailing, We certainly want you always to be able to send and receive messages. How are things now? Do you still have the trouble?

 

TionnaB_VZW

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