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Stratosphere screen stopped working less than 6 months after purchase.

Member

At the end of December i purchased a Stratosphere with Verizon and today when I tapped the screen to get the touch screen to turn on, the screen got all messed up and lines come up at the bottom half of it.  I don't have any kind of warranty on the phone.  I've never dropped it and I've never spilled water on it or anything so I'm confused to why the screen just went blank.  I tried to turn it off and nothing happened.  I even tried to take the battery out and put it back in but the screen looks the same.  I don't want to have to pay for a new phone.  I pretty unhappy that it would stop working after only a short time of having it.

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Message was edited by: Verizon Moderator

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Re: Stratosphere screen stopped working less than 6 months after purchase.

Novice

Any phone purchased from vzw has a 1 year warranty, call them at 800-922-0204

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Re: Stratosphere screen stopped working less than 6 months after purchase.

Member

okay, Thank you!

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