Stratosphere Update Issues
d-j-w
Newbie

Stock browser will not connect and Amazon.com will not accept my login info.

Any Suggestions?

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Re: Stratosphere Update Issues
vzw_customer_support
Customer Service Rep

@d-j-w - Are you still having these issues? I would honestly review your login information as you should not have any issues with logging in to any site. I would also double check and make sure the first letter isn't automatically capitalized too.

Keep us informed, please!

NicandroN_VZW
Please follow us on Twitter: @vzwsupport

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Re: Stratosphere Update Issues
d-j-w
Newbie

There was nothing wrong with with my log in information. Even I could not enter my password incorrectly 50+ times.

After the firmware update Amazon could no longer recognize the phone as being an approved device. Amazon had to reauthorize the phone which they did within 24 hours.

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