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I'm adding this in hopes it's helpful to others. Two days ago, my Android phone suddenly stopped receiving AOL email. I deleted the account, restarted the phone and added the AOL email account again. No change. After speaking with Verizon tech support for about a half-hour, they concluded I should do a factory reset, which I did. Still, no change. Then, I noticed another post somewhere in this forum that said the problem seemed to be a message that had no subject. Well, I instantly remembered that, using Outlook, I had prepared a draft message that had a subject, but wasn't sent, and saved it in my AOL inbox because I didn't want to forget to finish it and send it. As soon as I moved that email from my inbox, my AOL email started working again on my Android phone. So, I suspect that if there's anything unusual about emails in the AOL inbox, there's a good chance AOL email will be disrupted.