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Re: Something Went Wrong Error Message Pop Up
smlmdi
Enthusiast - Level 2
‎06-25-2014 09:54 AM

I have a motorola droid razar...the pop up shows up anytime I am on a wi-fi conection....the cloud...I'm not sure I even understand the cloud other than the fact it may raining on my phone.

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Re: Something Went Wrong Error Message Pop Up
LRVassar
Specialist - Level 2
‎06-25-2014 10:00 AM

You could try deleting the Cloud cache.

App Drawer > Settings > Apps > All > Cloud (Verizon Cloud) > Stop > Delete Data

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Re: Something Went Wrong Error Message Pop Up
al7401
Enthusiast - Level 2
‎06-25-2014 10:27 AM

I have the DROID RAZR M.  Same issues as smimdi  is posting.

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Re: Something Went Wrong Error Message Pop Up
LRVassar
Specialist - Level 2
‎06-25-2014 10:57 AM

You need to create your own thread.

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Re: Something Went Wrong Error Message Pop Up
smlmdi
Enthusiast - Level 2
‎06-25-2014 01:50 PM

That seems to have worked....I'll let you know if it comes back.  OK, now that I have done that....am I missing something now , with the "Cloud"?  BTW, thank you so very much for working with me on this....it has driven me bonkers.....

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Re: Something Went Wrong Error Message Pop Up
smlmdi
Enthusiast - Level 2
‎06-25-2014 01:50 PM

That seems to have worked....I'll let you know if it comes back.  OK, now that I have done that....am I missing something now , with the "Cloud"?  BTW, thank you so very much for working with me on this....it has driven me bonkers.....

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Re: Something Went Wrong Error Message Pop Up
LRVassar
Specialist - Level 2
‎06-25-2014 02:21 PM

smlmdi wrote:

That seems to have worked....I'll let you know if it comes back.  OK, now that I have done that....am I missing something now , with the "Cloud"?  BTW, thank you so very much for working with me on this....it has driven me bonkers.....

What do you mean? I would suggest using Google to backup your information. The Cloud has been shown to give many people more difficulty than it's worth.

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Re: Something Went Wrong Error Message Pop Up
al7401
Enthusiast - Level 2
‎07-17-2014 09:23 AM

Excuse me???  This was MY thread.  Then smimdi took over for the same problem.  Also, I am still having problems.  I am so sick of this.  I am looking at other providers now.  I shouldn't have to pay for this.  Today Im trying to sync the cloud online and it says network is down.  WTH???  Take this cloud off of my phone!!!

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Re: Something Went Wrong Error Message Pop Up
vzw_customer_support
Customer Service Rep
‎07-19-2014 09:30 AM

al7401,

We would be sad to see you leave the Verizon Wireless family. We love your loyalty and wish to continue to be your provided for many years to come. I can understand this issue can be furstrating. Were you able to go into Settings, Apps, All, Verizon Cloud, and do the force stop, clear data. Once that is done head back to the home screen power the phone off all the way. Wait about 10-15 seconds and then power the device back on. Please keep us posted.

KevinR_VZW

Follow us on Twitter @VZWSupport

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Re: Something Went Wrong Error Message Pop Up
pittbill
Enthusiast - Level 2
‎08-05-2014 02:29 PM

I've been getting the same message.  It started recently after they pushed an update for Verizon Cloud.  It took a few days to figure out the cause but it's definitely the cloud app.  Very frustrating when the message doesn't tell you what app is causing the issue.

Did you ever get a solution for this issue?

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