verizon has the best network and tech support. BUT why does upper management have such little regard for it's customer base. the google phones are a big deal to a major segment of the community. i loved having the galaxy nexus on verizon. i understand the 4 lte limtaions of the nexus 4.
thew nexus 5 can be fully functional on verizon, if verizon's upper management had the will to do it. i am at a loss to understand. i am not leaving today, but it creates a bad taste in my mouth that will linger. if deutche telcome wants to invest the effort, they could create a nightmare for verizion. if i were in verizon's upper management, i would want to cement positive relationships with my customer base. i would not want to repeatedly make policy decisions driven by small extra profits.
until verizon provides a more rationale expalanation: i assume that the profit margins were not large enough so they decided to not carry a new world class phone. diasappointing.
one day t mobile's parent will have built out a true nationwide system and verizon's major customers will treat verizon exactly the way current management reats it's customer base: to save a few dollars or make a few dollars, i will disrespect and hold in very limited regards the desires of those i do business with -----
i love certain aspects of the network and the well trained upper level technicians. upper mangement considers me fungible and so i may treat them the same way.
maybe i am stupid being loyal to certain brands. i always stay with allstate based upon the service i receive from my agent--not the cost of the auto policy each renewal cycle.
management you are losing my respect
