Screen shot problem

[Myerslowe]

When I hold down power button and volume down at same time...droid maxx .. I do not get screen shot..phone just turns off. What am I doing wrong?

[vzw_customer_support]

I'm so sorry your having issues Myerlowe.

Here's a great link on how to take a screen shot: http://spr.ly/6588BJ4gn

JoeL_VZW
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[Snn5 · Accepted solution]

You are holding down the buttons too long.