Samsung Stratosphere Desk Cradle Problem
Aust1n131
Newbie

I have a Samsung Stratosphere and lately, it has been going into its Desk Cradle app without me selecting it.  If I press back, it goes back to the home screen but it doesn't come out of landscape mode.  If I press home again, it launches Desk Cradle. Also, when I answer a call, it immediately goes to speaker phone.  However, when I plug my phone into its charger, it goes back to normal for a while, before going back to Desk Cradle.

Any Suggestions?

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Re: Samsung Stratosphere Desk Cradle Problem
vzw_customer_support
Customer Service Rep

Aust1n131, that sounds like very strange behavior. I would want to get this resolved as soon as possible. How long has this been happening? What software version are you running on the device? Have you tried to reset the device http://bit.ly/Ql55ke ?^SP

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