Samsung Illusion Master Reset help
JGesselman
Newbie

I did a Master Reset on my Samsung Illusion and now it says that I need to "Activate" it again but when I try, it won't let me. How can I fix it?

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Re: Samsung Illusion Master Reset help
vzw_customer_support
Customer Service Rep

@JGesselman,

We definitely need to get your device up and running. Let's take a look into. Is there a particular error message that you receive when you go to activate service? If you are located within the Verizon Wireless service area you may dial *228 send and then option 1 to activate.

YosefT_VZW
VZW Support
Follow us on Twitter @VZWSupport

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