Samsung Galaxy S III -
DeeDee963
Newbie

Screen has gone totally blank.  Tried the on/off switch - nothing.  Tried swiping screen - nothing.  A blue light is blinking in the left upper corner - thats it.  Any suggestions/assistance?

Labels (1)
0 Likes
Re: Samsung Galaxy S III -
LRVassar
Specialist - Level 2

Have you tried powering off and back on by removing the battery?

0 Likes
Re: Samsung Galaxy S III -
vzw_customer_support
Customer Service Rep

Wow! That doesn't sound good at all, but you have already done what we normally would have you do. What happens when you remove/reinsert the battery? As far as you know, is there any damage to the phone?

TamaraH_VZW
Follow us on Twitter @VZWSupport

0 Likes