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Samsung Galaxy J3 in Italy: can I insert a different carrier's SIM card?
jtitcomb
Newbie
‎08-28-2016 09:28 AM

Samsung Galaxy J3 in Italy: can I insert a different carrier's SIM card?

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Re: Samsung Galaxy J3 in Italy: can I insert a different carrier's SIM card?
vzw_customer_support
Customer Service Rep
‎08-30-2016 09:40 AM

jtitcomb, Italy sounds like a great place to visit. We will provide you information regarding using your phone in another country. All of our 4G phones are already unlocked and can work outside if the U.S. We can not guarantee service or that the sim card from another carrier will work. You will have to contact them and test to see if it will activate.

RalphT_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Samsung Galaxy J3 in Italy: can I insert a different carrier's SIM card?
Ann154
Community Leader
Community Leader
‎08-28-2016 09:50 AM

According to the specifications, it is global ready. The phone should be SIM unlocked from the factory so it should work. Samsung Galaxy J3 V | Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Samsung Galaxy J3 in Italy: can I insert a different carrier's SIM card?
vzw_customer_support
Customer Service Rep
‎08-30-2016 09:40 AM

jtitcomb, Italy sounds like a great place to visit. We will provide you information regarding using your phone in another country. All of our 4G phones are already unlocked and can work outside if the U.S. We can not guarantee service or that the sim card from another carrier will work. You will have to contact them and test to see if it will activate.

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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