S5 update

[DJ-Foxy-1959]

My s5 updated the other day and took my Facebook icon off my phone and in the Apps. How do I get it back?

[vzw_customer_support]

DJ-Foxy-1959, we absolutely don't expect to see you losing access to any applications when you update your phone.  Is the Icon simply missing from your home screen or are you also unable to locate Facebook in your  apps drawer?

If you are still unable to see it can can find it via the Google Play store and activate your facebook account?
MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[DJ-Foxy-1959]

No not anywhere have gone through play store. Cannot find a way to put icon back. Must ho through play store each time.

[DJ-Foxy-1959]

As far as update it was gone completely when update was done.

[vzw_customer_support]

As a daily Facebook user, I'd be very unsettled by this change to the device's apps. Thanks for the feedback. Are you able to gain acess to the site through your device's Chrome browser? Have you noticed any other apps changed or removed from your device?

DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[vzw_customer_support]

DJ-Foxy-1959,

Thanks for the information. Let’s keep moving on getting the icon back on your phone. Can you click on this link to see if it will allow you download the app from here:

https://play.google.com/store/apps/details?id=com.facebook.katana&hl=en

TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!