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Re: S5 signal problem
vzw_customer_support
Customer Service Rep
‎01-01-2015 10:23 AM

Abrasted,

I want to make sure you have a much better experience with this S5. I would recommend on taking the device to a corporate store location: http://bit.ly/3SdsA so that way we can get the sim card replaced for free. Once you get the new sim card in the device then please re-test the network.

KevinR_VZW
Follow us on Twitter @VZWSupport

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Re: S5 signal problem
EAnvid
Enthusiast - Level 2
‎01-03-2015 05:14 AM

Have you tried Settings>More networks>Mobile networks>Network Modes>Global>LTE/CDMA?

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