Retrieve data in dead phone?
DC1111
Newbie

In transferring photos and contacts muc is missing.  I thought this was on the sim chip in this older droid with a key pad.  Is the lost data in the dead phone and can it be retrieved ala a crashed hard drive?

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Re: Retrieve data in dead phone?
vzw_customer_support
Customer Service Rep

Ann154, you're right. The SIM card connects that device to our network. However, if the device has expandable memory capability, then one can retrieve files from the memory card. Some wireless devices are designed to configure and save photos/files automatically to the SD memory card. For more device support and to confirm if the device is compatible with a memory card, click http://bit.ly/y5iuoj

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: Retrieve data in dead phone?
Ann154
Community Leader
Community Leader

The SIM card wouldn't have any pictures on it. Were you referring to the SD card? Some phones have an internal memory space where photos can be stored.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Retrieve data in dead phone?
vzw_customer_support
Customer Service Rep

Ann154, you're right. The SIM card connects that device to our network. However, if the device has expandable memory capability, then one can retrieve files from the memory card. Some wireless devices are designed to configure and save photos/files automatically to the SD memory card. For more device support and to confirm if the device is compatible with a memory card, click http://bit.ly/y5iuoj

LasinaH_VZW
Follow us on Twitter @VZWSupport

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