Recent E-mail message sent out to all

Member

The recent E-mail message sent out to all titled "Staying connected during COVID-19" is all fine & dandy, but 'where's the beef?'

What kind of discounts / financial assistance will you be giving people on their bills?

 

PS: I find it funny that there is no 'billing' category to be found. (?)   Also, the 'divide & conquer' strategy of giving ~dozens of categories.

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Re: Recent E-mail message sent out to all

Community Manager
Community Manager

We certainly want to offer our assistance during this difficult time. We are currently waiving late fees and stopping any collection activities until 5/13/2020. Here is a link to our short form to alert us of the hardship ion the account: https://myvpostpay.verizonwireless.com/ui/bill/secure/covid19 YaleK_VZW

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Covid19