Razr M shutting down after Kit Kat install
coljmj28
Newbie

Anyone else having issues with Razr M just randomly turning off and on after the KitKat install.  I installed the up date on Friday May 16.  Since then my cell just randomly turns off. In the middle of calls, surfin the web, and when ever it sees fit to just turn off. Also my Wifi has been spotty.  Wont update face book says that I lost internet connection, but other non-VZW equipment is still connected.

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Re: Razr M shutting down after Kit Kat install
vzw_customer_support
Customer Service Rep

Oh no! This is not the experience that we want our customers to have with a new update. Lets take a further look into the issue. Is the factory provided charger being used with the device? Do you see any type of improvement in service while the device is in Safe Mode? http://vz.to/1vtWhuj

YosefT_VZW
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