RAZR Turns off and on
donstove
Newbie

My RAZR turns itself off, restarts, shows "no service", then 30-45 seconds later turns itself off again. Over and over. Continuously. It doesn't stay on long enough to do anything. I've tried it in safe mode, in airplane mode, and with the sim card removed, and every permutation of those. I am looking for some help here. Has anyone else had this problem and if so how did you make it go away?

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Re: RAZR Turns off and on
vzw_customer_support
Customer Service Rep

Help is here to save the day donstove. I'm sorry you're having so many issues with your Razr. Thanks for all the steps you have performed to get this resolved. Is the phone damaged? Have you tried to clear the cache/browser history or a hard reset? Here are the steps http://vz.to/NplFju , http://vz.to/1cO8b9E , http://vz.to/18wzOCi . Is the software updated on your device. I look forward to hearing from you soon.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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