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Purchased ringtone not downloading?

I purchased a ringtone/ringback bundle at 2:50 pm this afternoon throught the Verizon Website on my laptop.  The ringback set up and works perfectly!  I recieved the text message that alerted me to the download of the ringtone but nothing happened after that.  It's now 12:33 AM and my ringtone still hasn't downloaded.  I tried holding down on the file in the text message but there is no option to save it.  I'm using an LG Enlighten, and so confused!

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