Power is off
kchurch24
Newbie

The power to my phone is off and the phone will not power on... Yes, it is fully charged.. I was at work today and one minute i was texting and the next minute the power was off.. Has anyone had this happen to them?   Techinical support could not help... Before I take it to the Verizon Store i just wanted to see here first if anyone could help..

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Re: Power is off
AFguy
Contributor - Level 2

I would have a VZW store look at it, sounds like a defective battery, but its hard to tell without seeing the phone myself.  Good luck, hope you get it fixed.  let us know what it was.  :smileywink:

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Re: Power is off
logicman
Contributor - Level 3

You might want to try popping the battery out for a few seconds. You may have to hold the power switch down for a few seconds to power back up.

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Re: Power is off
CatSh
Newbie

Had the same problem. They replaced the phone and that didn't work. Replaced the battery - and BINGO. Get VZN to give you a new battery.

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