Re: Power button sluggish
vzw_customer_support
Customer Service Rep

Hello JOSZEF30,

 

I regret to learn that your phone had to be replaced. To clarify, connecting a phone to a charger shouldn't have any repercussions. What happened? We would like to make sure you're set up for success, so please elaborate. 

 

ChristinaB_VZW

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Re: Power button sluggish
JOSZEF30
Contributor - Level 1

If you've read this thread, you'll know that the power button was getting sluggish and un-responsive.  Eventually, it died completely.  The power cord and charger had nothing to do with this because it wasn't hooked up when this happened.  Please stop bothering be because this thread is as dead as my old phone.

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Re: Power button sluggish
vzw_customer_support
Customer Service Rep

Whoa! This is the last thing we want you to feel,  Joszef30. I know that my phone is my lifeline. We want to make sure we help you. I do see we did replace the device. Are you having issues with this phone too? AmberF_VZW

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Re: Power button sluggish
JOSZEF30
Contributor - Level 1

What part of f"this thread is dead" don't you understand?  Yes, I can't get my data restored from Google backups, but that's a different thread.  Stop beating this dead horse!

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