When I use my phone (Turbo) on wifi instead of 4G, my phone doesn't ring. It doesn't even show any calls coming in. For the person on the other end, the phone rings for them a few times and then goes to voicemail. I never have an indicator that my phone has missed a call.
I don't know if this info will be of any value regarding your issue but: I just placed a call from my house phone to my Samsung S5 while it was on Wifi. The S5 gave no indication of an incoming call. I did record a message from the house phone to the S5 but found no evidence of that message being left on the S5. Yikes. Checked my S5 network setting and found it set to Global.
Changed that setting to LTE/CDMA, redialed from the house phone and the S5 rang indicating an incoming call. I let that call go to voice-mail and recorded a message which I was then able to access via the S5.
oh my god thank you for answerting this question ive been trying to figure this out for days, and verizon is not helping with their AI "real people" in the chat... they would say "I'm sorry you're having that problem... vcanned response/canned response/ canned response... " even when i asked to speak to real person i just got a more updated robot. no information from either just talking in circles..
Eah3, I'm glad that your concern has been resolved with help from GZRX in our community. Our sincere apologies for the inconvenience of not receiving help when reaching out to us. Here's a link with the various ways that you can contact us: www.vzw.com/contactus. Our goal is always to assist during every interaction. Please be sure to let us know if you need additional assistance. TanishaS_VZW