Phone not Receiving calls.

MICCOS5
Member

I have a Sonim XP5s.

The Device allows me to call, send and recive text messages.

However is does not allow calls made to me.

I have checked all settings and it has not resolved the issue. After turning them on then off.

It still can't recieve calls...

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Re: Phone not Receiving calls.

jav6
Sr. Member

Have you called customer service at 800-922-0204 for support?  Maybe they can open a ticket and escalate to technical support.

...Just another VZW customer...trying to offer some assistance...
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Re: Phone not Receiving calls.

Community Manager
Community Manager

MICC0S5,

 

We always want your device to be up and running at all times. We can help here. What do you hear when you attempt to make a call? When did this issue start? 

 

Thanks,

PamelaF_VZW

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Re: Phone not Receiving calls.

jav6
Sr. Member

Geez, @vzw_customer_support@pamelaf_vzw  you might re-read the OP initial post. MAKING CALLS WORKS.  It's RECEIVING calls that is the problem, as specified IN THE THREAD TITLE.

...Just another VZW customer...trying to offer some assistance...
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