How do I fix the problem of a phone being stuck at the Verizon Wireless splash screen? Is it possible to fix this problem by using "Apply update from external storage" or "Apply update from ADB" in system recovery mode? If so, how?
Which phone model do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Phone is Galaxy Core Prime, SM-G360V.