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Phone (Galaxy III constantly turns on and off, whats going on?
RShelby
Newbie
‎07-03-2015 09:41 AM

Why is this doing this?

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Re: Phone (Galaxy III constantly turns on and off, whats going on?
MiiHere
Champion - Level 3
‎07-03-2015 09:49 AM

Did you try removing your battery for a few minutes? Then make sure it and the back is installed firmly? (Not sure if the s3 has a removable battery.)

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Re: Phone (Galaxy III constantly turns on and off, whats going on?
RShelby
Newbie
‎07-03-2015 09:52 AM

I will give it a try.  Its removable, I did take it out but placed it back in.  Before it went into this cycle it would get really hot.

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Re: Phone (Galaxy III constantly turns on and off, whats going on?
MiiHere
Champion - Level 3
‎07-03-2015 10:01 AM

How long have you had the phone?

While it's on I would back up any important documents files to your cloud. Just in case.

Have you ever done a factory reset on the device?

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Re: Phone (Galaxy III constantly turns on and off, whats going on?
RShelby
Newbie
‎07-03-2015 10:07 AM

20 Months - the problem I can't do anything it just turns on and off on a rotating cycle.  as soon as it loads it shuts off then comes back on and reloads.

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Re: Phone (Galaxy III constantly turns on and off, whats going on?
MiiHere
Champion - Level 3
‎07-03-2015 10:23 AM

Shut it down completely and then hold the volume key and power key together until a screen appears. You can from there start it in safe mode and see if that helps.

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