PDroid Razr M locked up

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Phone is locked on the "cyclops" screen.  Working fine earlier, plugged in to charge and that is where I found it.  Tried calling Verizon for help listed on here but got a recording to call *611 from my phone.  Duh.... can't since the damn phone isn't working.  Tried to get a chat going but it says all techs are busy.  Tried connecting it to my laptop but it isn't even seen by the computer.  Any suggestions?  Verizon stores are closed now.

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Re: PDroid Razr M locked up

Community Manager
Community Manager

Officer193,

We're here to help! I know how important a properly functioning phone is.  Was the phone in a certain application when this occured? Is there any physical or water damage to the device?

You may need to try this alternate reset method;  http://www.verizonwireless.com/support/knowledge-base-103978/



TrevorC_VZW

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