About half the time I get this error message:
"Unable to connect to email server to verify your account information. No response from server"
when testing the outgoing server settings for sending e-mail from my Galaxy S6 (using their e-mail app) using Cox e-mail. The same thing happens when I actually try to send e-mail, although eventually the message is accepted by the server if I keep clicking on SEND. The outgoing mail process works just fine about half the time.
I used auto-detect for the setup (auto settings are smtp.cox.net, TLS, port 587).
Any advice appreciated.
.Hi Michelle, thanks for the response. The phone is new--activated 5 days ago. It's for personal service. The issue occurred as I was getting the phone set up the first 2-3 days. But it's better now. Currently the phone's test of the outgoing server settings works fine almost all the time. (The test I am referring to is conducted by clicking "DONE" at the bottom of the screen showing the "Outgoing server settings".) So I guess it's not a significant issue at this point. I have sent a few e-mail messages and they went out smoothly. But any thoughts you have about why the glitch occurred would be appreciated (the issue may resurface, you never know).
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