Nanikj, we want you to be able to rely on our service for a multitude of devices. Now are you seeing that message on the phone itself? Is it on your wireless device or your home phone landline? MatthewT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!